Privacy Policy

1. Introduction
We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our e-commerce platform.

2. Information We Collect

• Personal details: name, email, phone number, shipping address
• Payment information (processed securely via third-party gateways)
• Device and usage data: IP address, browser type, location (if enabled)
• Cookies and tracking data for analytics and personalization

3. How We Use Your Information

• To process and deliver your orders
• To provide customer support
• To personalize your shopping experience
• To send updates, promotions, or service-related messages
• To improve our platform and detect fraud

4. Sharing Your Information
We may share your data with:

• Payment processors (e.g., Telebirr)
• Shipping providers
• Analytics and marketing tools (e.g., Google Analytics)
  We never sell your data.

5. Your Rights
You can:

• Request access to your data
• Ask us to correct or delete your data
• Opt out of marketing communications

6. Data Security
We use SSL encryption, secure servers, and access controls to protect your data.

7. Cookies
We use cookies to remember your preferences and analyze site traffic. You can manage cookie settings in your browser.

8. Children’s Privacy
Our platform is not intended for users under 13. We do not knowingly collect data from children.

9. Changes to This Policy
We may update this policy. Changes will be posted on this page with a revised date.

10. Contact Us
For questions or concerns, contact us at: contact@aradagebeya.et